SHIPPING & LIABILITY
1. Order Transfer
1.1 Once the order is handed over to the transportation/logistics company, the responsibility for its safety and delivery times transfers to the carrier.
2. Product Packaging
2.1 We guarantee reliable and careful packaging of each item before shipment.
3. Risks During Transit
3.1 We are not responsible for:
• Loss of the parcel;
• Damage to the packaging or product during transportation;
• Delays caused by the delivery service.
4. Order Tracking
4.1 After shipment, we provide a tracking number. Any questions regarding the location and delivery times should be directed to the delivery service.
5. Return Due to Loss or Damage
5.5 In the event of loss or damage to the parcel, neither a return nor a replacement is provided, as the responsibility lies with the carrier.